MantisBT - MEGA
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IDProjectCategoryView StatusDate SubmittedLast Update
0006831MEGA[All Projects] Feedbackpublic2025-07-15 07:282025-10-13 02:27
Reporterguest 
Assigned Togstecher 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusfeedbackResolutionreopened 
PlatformWindowsOS11OS Version
Product VersionMEGA 12 
Target VersionFixed in Version 
First NameSara
Last NameFrosth
Emailsara.frosth@slu.se
Confirm Emailsara.frosth@slu.se
Summary0006831: Can't export phyloanalysis to Excel!
DescriptionHi! I Can't export my phyloanalysis to Excel although I used to do that earlier! It is really frustrating and I have tried chatGPT for a long while now doing everything he suggested including changing regionsettings etc but nothing works!

BW
sara

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Issue History
Date ModifiedUsernameFieldChange
2025-07-15 07:28guestNew Issue
2025-07-28 09:18gstecherAssigned To => gstecher
2025-07-28 09:18gstecherStatusnew => assigned
2025-07-28 09:18gstecherNote Added: 0008079
2025-08-01 09:22gstecherNote Added: 0008086
2025-08-01 09:22gstecherStatusassigned => resolved
2025-08-01 09:22gstecherResolutionopen => unable to reproduce
2025-10-13 02:27guestNote Added: 0008094
2025-10-13 02:27guestStatusresolved => feedback
2025-10-13 02:27guestResolutionunable to reproduce => reopened

Notes
(0008079)
gstecher   
2025-07-28 09:18   
Hi Sara,

I am writing in response to your question regarding the MEGA software. What specific analysis results are you trying to export to Excel? Are you encountering a specific error message?


Best regards,
(0008086)
gstecher   
2025-08-01 09:22   
Hi Sara,

Thanks for sending those files. However, they open fine for me (see attached screen shots). I think the cause of the issue must be something with the computer you are using. Maybe a reboot or installing updates would resolve the issue.
(0008094)
guest   
2025-10-13 02:27   
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