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| ID | Project | Category | View Status | Date Submitted | Last Update | ||||
| 0000528 | MEGA | [All Projects] Feedback | public | 2017-08-22 08:59 | 2017-08-24 08:00 | ||||
| Reporter | guest | ||||||||
| Assigned To | gstecher | ||||||||
| Priority | normal | Severity | minor | Reproducibility | have not tried | ||||
| Status | resolved | Resolution | no change required | ||||||
| Platform | OS | ||||||||
| Product Version | MEGA Website | ||||||||
| Target Version | Fixed in Version | ||||||||
| Summary | 0000528: Cannot install it | ||||||||
| Description | I've downloaded MEGA 7.0.26 on my computer but when I try to install it appears an error: "Cannot expand 'pf64' constant on this version of Windows". My OS is Windows 10 Pro, version 1703. I need to install your software in order to continue my on-line course of "Bioinformatic Methods I" from University of Toronto. If you have another version or I have to change something in my computer please advise. Thanks in advance. | ||||||||
| Tags | No tags attached. | ||||||||
| Attach Tags | (Separate by ",") | ||||||||
| First Name | Arturo | ||||||||
| Last Name | Manzo-Fontes | ||||||||
| uh2000amf@gmail.com | |||||||||
| Confirm Email | uh2000amf@gmail.com | ||||||||
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(0003846) gstecher (administrator) 2017-08-24 08:00 |
Hi Arturo, I am writing in response to your question regarding the MEGA7 software. It looks like you are trying to install 64-bit MEGA7 on a 32-bit computer which will not work. Instead, you can use MEGA6 which is for 32-bit systems and can be downloaded from: http://www.megasoftware.net/older_versions [^] -- Best regards, Glen Stecher Institute for Genomics and Evolutionary Medicine igem.temple.edu |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2017-08-22 08:59 | guest | New Issue | |
| 2017-08-24 08:00 | gstecher | Note Deleted: 0000385 | |
| 2017-08-24 08:00 | gstecher | Note Deleted: 0000510 | |
| 2017-08-24 08:00 | gstecher | Note Added: 0003846 | |
| 2017-08-24 08:00 | gstecher | Status | new => resolved |
| 2017-08-24 08:00 | gstecher | Resolution | open => no change required |
| 2017-08-24 08:00 | gstecher | Assigned To | => gstecher |
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Issue History |
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