If you encounter technical problems such as unexplained errors, documentation inconsistencies, or program crashes, please report them to us by e-mail at bugs@megasoftware.net. For further information on reporting problems, consult the bug report page on the MEGA website (www.megasoftware.net). Please note that telephone inquiries will not be accepted.
Please include the following information in your report: (1) your name and address, (2) the version of MEGA you are working with, (3) the version of Windows you are working in, (4) a copy of your data file (if possible), (5) a description of the problem, and (6) the sequence of events that led to that problem [this often is crucial to understanding and remedying the problem quickly].